Contact Us

Ready to transform your social media presence? Get in touch with our team of experts.

Get in Touch

Phone

(662) 205-8093

Location

Tupelo, MS and surrounding areas

Frequently Asked Questions

What is Illumina Media?

Illumina Media is a modern marketing and automation agency that blends branding, AI-driven content, and strategic tools to help individuals and businesses stand out, grow fast, and operate smarter.

What services do you offer?

We specialize in:

  • Branding & Logo Design
  • Content Creation (social media, video, etc.)
  • Website Design & Automation
  • Lead Generation & Funnels
  • AI Tool Integration (e.g., bots, automation, Zapier)
  • Private & anonymous marketing solutions

Who do you typically work with?

We work with:

  • Startups and solopreneurs
  • Influencers & digital creators
  • Local businesses
  • Clients who value automation, privacy, and bold branding

How do I get started?

Click the "Get Started" or "Book a Free Call" button on the site to schedule a consultation. We'll walk you through next steps and customize your plan.

Do you offer refunds?

Due to the nature of digital services and the time involved, all sales are final. However, we're committed to making sure you're satisfied — if something isn't right, we'll work with you to fix it.

Do you offer anonymous or privacy-focused services?

Yes. For clients who prioritize security and privacy, we offer encrypted communication channels, anonymous payment options (e.g., crypto), and custom tools that protect your identity and data.

How long does it take to deliver a full project?

Timelines vary based on project scope. Most branding packages are completed in 5–10 days, while full automation or web builds may take 2–3 weeks. Rush options are available.

How do I pay?

We accept:

  • Debit/Credit Cards
  • PayPal
  • Crypto (BTC, XMR, etc. on request)

Can you help me build tools like Telegram bots, websites, or automation workflows?

Yes — we specialize in building customized automation and marketing tools. If you've seen it done, we can likely replicate or improve it for your business.

How do I contact support?

Email us at support@getillumina.com or message us directly through the live chat widget (if active). Most inquiries are answered within 24 hours.